FAQ

What is the primary material used in the outdoor Furniture?

PATIO DEZIGNS is a pioneer manufacture of Outdoor Furniture and Garden accessories. It is inspired by the idea of having great outdoor living furniture which are sustainable in all weathers conditions. We used high quality Aluminium frames and high density polyethylene wicker suitable for all weather conditions. All our products comes with a 24 months warranty. The cushions  are made of waterproof fabric ideal for outdoors, garden and backyard. Our premium collection is made of imported wicker from REHAU and the outdoor fabric is from PARA which has a 6 year warranty. The Fabric is UV resistant, water repellent and stain resistant.

How do you take care and maintain outdoor rattan or wicker products?

As you know outdoor products  are type of product for outdoor use. All materials are water proof and UV resistant,  adapted with hard weather. To keep your items staying longer time, it is very easy to take care and maintain.You can use water to wash products when them get dirty.

Can we remove cushion or pillow cover to wash?

Yes, you can remove cushion and pillow to wash , you can wash by hand or machine. It is no problem.

What is the estimated delivery time?

All our products are made to order hence the delivery period varies from 2- 4 weeks.

Can you custom make products according to customers needs?

Yes, our customers can send us information on the exact dimensions and designs of the furniture, and the exact width, shape, color, and design of the wicker. We will custom make everything to our customers needs.

What is the refund and cancellation policy?

We, at Patio Dezigns, work to ensure that you get what you see on our website. All our products are made to order and we do not offer exchanges or refunds (unless the product was damaged on arrival and we are unable to replace the item. So please call our trained staff with any questions you may have prior to ordering - we will ensure that you get exactly what you need. 

Do you ship to my city?

We currently deliver in DELHI and NCR.

Are there any shipping charges or any additional charges?

All our shipments are free of charge.Any additional charges like Octroi, entry taxes are paid for by us. When you enter a pin-code in the address field while ordering a product, the system will indicate whether we ship to your pin-code or not.


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